Complaints

Our aim is to give you the very best experience we can when you purchase a car although sometimes things go wrong if you do wish to complain you should email us on info@motorplanet.co.uk or write to us at Broomgrove Lane, Denton, Greater Manchester, Greater Manchester M34 3DU.

If your complaint relates to a finance product and we can't resolve it, you may contact Automotive Compliance by writing to them at The Factory, 44 Alfred St, Gloucester GL1 4DD or to the Financial Ombudsman Service. Details of how to complain to the Financial Ombudsman Service can be found here http://www.financial-ombudsman.org.uk/consumer/complaints.htm.

If you have any complaints about how we process your personal data, please contact us at Broomgrove Lane , Denton, Greater Manchester M34 3DU orsales@motorplanet.co.uk, and we will do our best to resolve them.

If you remain dissatisfied, you may contact the Information Commissioner's Office by writing to it at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, telephoning 0303 123 1113 or 01625 545745, sending a fax to 01625 524510, or by completing the online email message form at https://ico.org.uk/global/contact-us/email/ or the online complaints form at https://ico.org.uk/concerns/handling/.